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Brilliant at leading a team? Ready for the next step in your career as an Autocentre Manager with the UK's largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme! Here at Halfords, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction. If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes,... more ->
Contact Centre Solution Architect - kore.ai Whitehall Resources require a Contact Centre Solution Architect to work with a key client on an initial 6 week contract..This role is fully remote..This role will require the successful candidate to work through an FCSA accredited umbrella company. Contact Centre Solution Architect - kore.ai Job Description: As a Contact Center Solution Architect, you will be responsible for designing and implementing end-to-end contact center solutions that meet the business requirements and objectives of our organization. You will work closely with stakeholders to... more ->
Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. Nexties are all over it Our customers are our priority - we strive to always be at the top of our game, making sure we're there to answer... more ->
Description About the Role Working within our Contact Centre, the purpose of our Team Leader is to help guests who are either thinking of coming to Butlin's to have a great experience or need to review their current Butlins booking. From the very first contact as the leader, your role will be to support your team by ensuring they are coached and developed in a way that helps them to perform at their very best. You'll need to take responsibility for setting KPI's and monitoring the success of each of your team, sharing the progress and setting new goals in regular one to one's and team... more ->
CUSTOMER SERVICE SPECIALIST - OFFICE BASED/OPTION TO WORK FROM HOME AFTER 3 MONTHS Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. TP is also ranked 25th in the Fortune World Best WorkplacesTM. We have a fantastic opportunity for inbound customer service specialist for our Lloyds Banking Division campaign Here is all you need to know Start Date: 3rd June 2024 Salary: £11.44 p/h Job Type: Full Time - Permanent Working Hours: 37.5 hours per week (including training) Training hours 09:00am -... more ->
Job Title: Assistant Operations Center Manager Department: Operations (Public Sector) Management Responsibility for: Team Leaders Travel Required : Yes - Infrequent Reports to : Operations Centre Manager Location: Site-Based preferable (Gateshead, Glasgow and Manchester) or Work at Home Contract Type: TBC Salary: 30k-40k Job Summary/Overview The Assistant Operations Centre Manager (AOCM) is responsible for delivering high levels of performance and employee engagement in their business area across a multifunctional Back Office and Contact Centre team, which will in turn drive high... more ->
My client a leading and global organisation seek a Technology Transformation Programme Director to support the business with large scale technology change with a specialist focus on an enterprise data Centre exit programme, so experience in this area will be critical. Any experience of DMS systems would be highly desirable. In order to be a good match for this hire you will have experience of the following: Proven experience of leading complex transformation programmes in a Technology setting for a minimum of 7 years Proven experience of document management systems and data centre exit... more ->
Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our government campaigns. This is an office-based Telephone role in our Gateshead office and work from home will not be available. Role: Telephone Customer Service Specialist Site: Tyne... more ->
Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. Join the newest addition to the E.ON family and be part of our mission to create a sustainable future, right now. At E.ON Next, we're... more ->