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Customer Success Manager £55,000 OTE Remote (Customer visits if/when required) What's the job? Do you have experience in Customer Success within a Software business? I'm currently on the lookout for an experienced Customer Success Manager to join a well-established player in the technology sector. You'll be responsible for successful onboarding, implementation and post-sales management of the company's software platform. This role will require someone with some technical knowledge of software implementations but you don't need to be a tech wizard to apply! Required experience; Several years... more ->
Customer Experience Manager Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which involves 3 days in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development... more ->
Customer Journey Manager/Product Owner sought by leading financial services organisation based in Bristol..Inside Ir35 - Umbrella - 2 days a week onsite* The customer journey manager is responsible for understanding and optimising the end-to-end customer experience (internal and external) to ensure the needs of the customer remain at the forefront of all journeys. They will be responsible for continuous improvement of the journey and for orchestrating across functional boundaries to ensure journey effectiveness. This will be achieved through collaborating with colleagues in Product, Design... more ->
Customer Relationship Admin Your new company Hays is delighted to be working with our global client, one of the world's most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our clients highly value each and every person; their passion, commitment, uniqueness, and contribution to shaping the future success of their business. Hays are... more ->
Customer Success Manager Excellent opportunity for a passionate Customer Success Manager to join an excellent clients team based in Fleet, Hampshire. The successful candidate will be expected to grow overall satisfaction among our client's customer-base to ultimately convert them to customer evangelist. The successful candidate will be a forward thinking and confident individual who is happy working to their own initiative and is happy working in a customer facing environment. You will need to have strong problem-solving abilities as well as excellent communication skills. This is a hybrid... more ->
Customer Operations & Oversight Manager London - 2 days per week in the office Industry: Insurance Are you looking to continue to develop your leadership skills in an ambitious and dynamic business? Are you passionate about delivering good customer and business outcomes? If so, this could be the perfect role for you. Finitas are delighted to working with global a life and health reinsurance company who are looking to bring on a Customer Operations & Oversight Manager. As this is a certified role, experience of managing customer operations and applying knowledge of pensions and annuities is... more ->
Customer Care Advisor Permanent Up to £23,500 Solihull (Hybrid) Network IT are looking for a Customer Care Advisor to Join one of our clients in Solihull. The role is designed to give exceptional customer care to the clients customers and support them with there needs. Responsibilities Managing cease request from customer or other internal departments. Calculating any early termination fees using an internal database and advising customers of the contractual obligations of ceasing services. Liaising with third-party suppliers to agree termination dates of service. Ensuring that termination of... more ->
Customer Insights and Research Manager D2C | Retail £55,000 - £65,000 Remote - Travel to London Once a Month The company: This business is on a mission to revolutionize consumer brands and businesses by offering highly effective, eco-friendly products at affordable prices. They believe everyone should have the opportunity to make simple, beneficial swaps that are better for them, the planet, and their wallets. They've got close to 10 years under their belt, received Series B investment in 2021 and recently received B Corp certification - so their team is dedicated to combining rapid growth... more ->
Closing date: 17-06-2024 Customer Team Leader Location: Hillside, Brae, ZE2 9QG Pay: £13.32 per hour Contract: 15-39 hours per week + regular overtime, permanent, full or part time hours Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for Customer Team... more ->
Closing date: 18-06-2024 Customer Team Leader Location: 94 High Street, Broadstairs, CT10 1JJ Pay: £13.32 per hour Contract: 25 hours per week + regular overtime, 12 month temporary contract, part time Working pattern: Varied shifts including early mornings (Store Opening), afternoons, late evenings (Store Closing) and weekends, to be discussed at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for... more ->
Closing date: 18-06-2024 Customer Team Leader Location: 1 Marshal Parade; Coldharbour Road, Pyrford, Woking, GU22 8SW Pay: £13.32 per hour Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (From 6:30am), afternoons, late evenings (Store Closing) and weekends, to be discussed at interview. Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or over to be a customer team leader at Co-op, as you'll need to authorise age-related sales. We're looking for... more ->
Customer Journey Manager - Jira Based in Bristol, a Customer Journey Manager is required on a 6 month contract to work for a UK Bank. Day Rate: up to £600 Umbrella Working Arrangements: a minimum of 2 days on site Position Overview: The role focuses on optimising Legacy bank accounts, identifying necessary process updates, and improving finance processes with a strong emphasis on treasury involvement and market/trading activities. This position is less tech-focused, with a priority on finance expertise and stakeholder relationship-building. Key Skills: Proven experience in finance,... more ->
We're looking for a Customer Service advisor to join our team in Newcastle! Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support to resolve issues, requests and any other queries they may have. We look to provide the best possible service to our customers via both inbound and outbound telephone calls. This role reports to the Customer Service Team Leader. What you'll be doing: Provide fantastic service to anyone you speak to Ensure adherence to internal and contractual quality standards Ensure... more ->