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At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In... more ->
Summary Posted: 28 May 2024 Role Number: Do you love how it feels to help others? The Apple Store is dedicated to delivering a customer experience that s unlike any other. As a Specialist, it starts with you discovering customers needs. And with the support of your store team members, you match those needs with the right products. Every day is an opportunity for you to turn another Apple Store visitor into a loyal Apple customer. You work with others to foster a culture where everyone belongs and is inspired to do their best work. In this role, you could work full-time, part time, or part... more ->
Customer Service Representative 6 Month Contract (Ending October 31st) Full time on site Location - Daventry Your responsibilities in the role Proactively managing the customer relationship and being the single point of contact for all queries and issues encountered, maintaining relationship with Premium Accounts by understanding, anticipating and identifying their service needs Proactively handling customer transactions related to order management, order status, inquiries regarding backorders and proofs of delivery, notifying the customer of any order issues, including updating customer... more ->
Role: Customer Service Location: Cardiff Based WFO Hybrid Duration: 6 months initially (with a view to possible extension) We are only looking for native/fluent speakers. Languages in scope are Dutch, German, Norwegian & Swedish. Work Experience/Responsibilities Handle phone calls with customer queries and provide resolution to end user Record case resolutions in the contact center tool based on client communication via phone, email, chat etc. Ensure that cases are resolved within case life cycle, as per individual balanced scorecard Escalate priority issues per client specifications to the... more ->
Roles and Responsibilities: Work on a diverse project portfolio in the UK and internationally Projects span sectors including Science, Research, Leisure, Residential, Commercial, and High-End Mixed-Use Developments Produce detailed designs and drawings using the latest computer modelling software Conduct site surveys Communicate with project teams, clients, and end-users; attend collaborative meetings Coordinate design with other disciplines and professionals Manage the electrical discipline of small projects Requirements: Master's or relevant post-graduate qualification (advantageous)... more ->
Location - Hampton, Peterborough Pay - £15 per hour, after 3 months goes up to £17.46 Contract - 3 months with potential extensions Hours - 7.5 hours a day, between 06:00 and 18:00 - maximum of 2 weekends a month, get the days back in the week. Required skills: - fluent Lithuanian and English speaking, with strong all round communication skills - Plenty of Customer service experience - Previously required to complete calls/make bookings. - Experience with Microsoft Word/Excel/PowerPoint/Outlook - Speaking/typing in English to a professional level. - Being a great problem solver - thinking... more ->
Resource Solutions, a global leader in recruitment and consultancy solutions, is seeking a dedicated Complaint Handler to join their dynamic team. This role offers an incredible opportunity to work with some of the world's leading companies across various sectors including Banking, Financial Services, Specialty Insurance, Media & Entertainment, Property and Pharmaceuticals. If you have a strong background in Complaint Handling and a passion for Products & Services, this is your chance to shape futures while advancing your career in an inclusive culture that values flexible working.. Work with... more ->
Contact/Call centre Advisor Edinburgh 6 months £12.22 per hour PAYE My high-profile banking client are recruiting for multiple Contact/Call centre advisor. The role is a Hybrid role which will require the candidate to work on site 3 days a week and 2 days from home, working normal office hours 9-5. The role will be for a 12-month contracting position..Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual... more ->
Customer Service Representative - Edinburgh - Full-Time Are you committed to providing first-class customer service? Are you passionate about solving problems? A leading UK Consultancy Company in the Financial Services sector are looking for an excellent Customer Service Representative to join their team. We are hiring for both Front Office (Customer-Facing) and Back Office roles (Administrative). You will be working directly with customers as well as working behind the scenes to provide them with the best quality of care. About You Be able to converse in a confident, friendly, and... more ->
Customer Service Representative, hybrid after 3 months A leading company in the financial services sector is looking for their newest customer operations representative to join one of the most integral parts of the business. Candidates from all customer service backgrounds will be considered including retail and hospitality. There are no sales involved in this role. The focus will be on your ability to have conversations with customers in a confident, friendly and professional manner. Summary of the role: We are based in Edinburgh city centre, easily accessible by train or bus and car parking... more ->
"Exciting Career Opportunity: Customer Service Supervisor position in Newcastle upon Tyne!" Are you a Customer Service Supervisor who is a team player with a genuine interest in helping others and a keen eye for detail and high levels of accuracy, solid administration, and IT skills with good knowledge of MS Office, including Excel and PowerPoint for reporting and presentations? We have a great opportunity for you to join our dynamic team in Newcastle upon Tyne! The role is for a 6-month contract, and the pay is 17 - 20 per hour. It is an onsite role, and the office is located in Newcastle... more ->
Customer Service Advisor - Triage - Childrens Social Care Team Based in Lincoln, Lincolnshire - Onsite Contract until 24th December 2024 Hourly rate of £13.72 PH - 37 Hours a week - Inside IR35 VIA Umbrella We are currently recruiting for a Customer Service Advisor - Triage, within the Care & Wellbeing Hub you will provide a helpful, professional & efficient contact handling experience to customers contacting the Customer Service Centre for Adult & Children's Services; across all contact channels, using the appropriate telephony system and social care case management system, within a PCI... more ->
Customer Service Associate - Belfast (Northern Ireland).Urgent 3 Month Contract - Role hiring now!* The IOI Customer Service Centre is a Centre Of Excellence within the client and ensures our customers receive a high level of customer satisfaction. The Customer Services team, based in NI provide an inbound and outbound customer service to all Ireland Customers. About the role The role of a Customer Services Executive supports the On-Trade, Take Home Trade & Route To Market total beverage alcohol proposition and Consumer Care in GB and Ireland. To ensure every Customer/Consumer receives... more ->
Customer Service Team Supervisor 6 months Contract £17.34 (PAYE) to £19.34 (RU PAYE)/Per hour A well established consultancy firm is looking for a Customer Service Team Supervisor to join their customer service team on a 6 months contract You will be managing and leading a team of customer service representatives ensuring they follow all rules and procedures associated with FCA regulations and requirements, therefore the successful candidate should come back from a strong banking/Financial service background Essential Skills Previous experience managing and leading teams Previous experience... more ->