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Fraud Advisor - Finance Operations Glasgow/Home Contract - 6 months Join us in Glasgow as a Fraud Advisor, where you'll be the frontline against fraud in an ever-evolving environment. Protect our customers and revenue streams, making critical decisions to suspend services on a case-by-case basis. Rapidly detect fraud, minimize losses, and enhance detection capabilities, all while ensuring a positive customer experience. Key Responsibilities of the Fraud Advisor include: Be the first line of defense against fraud. Influence and change processes to combat emerging fraud trends. Contribute to... more ->
Customer Service Advisor, Full Time, Monday to Friday, £26K to £28K PA, Basingstoke Your new company This is an amazing opportunity to join a growing business which has an excellent brand reputation and a very loyal customer base. Your new role You will be joining a friendly and professional team who work to common goals and objectives and share success. Your role will be to provide B2B customers with an excellent level of service. Our client is seeking an outgoing and self-motivated individual who is equally at home managing inbound, as outbound customer calls. The successful candidate will... more ->
Customer Service Advisor £13.25 to £17.20 per hour (PAYE) 6 months Contract A well established consultancy firm is looking for a Customer Service Representative Advisor to join their team. As a Customer Service Representative you will support customers with any enquiries they may have about their loan accounts. The main focus of this role is putting the customers first and solving their problem. You will be handling sensitive data/information so it is imperative that you follow all GDPR rules and regulations. Essential Skills Piror customer experience/contact centre experience Strong... more ->
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role. Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge, this could be the start of a new career with us. About the role You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will... more ->
We're looking for a Customer Service advisor to join our team in Newcastle! Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support to resolve issues, requests and any other queries they may have. We look to provide the best possible service to our customers via both inbound and outbound telephone calls. This role reports to the Customer Service Team Leader. What you'll be doing: Provide fantastic service to anyone you speak to Ensure adherence to internal and contractual quality standards Ensure... more ->
Contact/Call centre Advisor Edinburgh 6 months £12.22 per hour PAYE My high-profile banking client are recruiting for multiple Contact/Call centre advisor. The role is a Hybrid role which will require the candidate to work on site 3 days a week and 2 days from home, working normal office hours 9-5. The role will be for a 12-month contracting position..Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual... more ->
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we're a customer-obsessed market Powerhouse. And we all work together to be brilliant for customers, every single day. We've now welcomed our new CEO, Adam Winslow, and are at the start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we're going to see a refreshed strategy to drive value for our customers, colleagues and shareholders. In... more ->
The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the... more ->
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the... more ->