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Would you like to make a difference to someone's life? Are you driven to serve a real purpose, helping people as we face the terrible hardships and difficulties of the cost of living crisis? If you said yes to these questions then this challenging yet rewarding role is for you. We are looking for a team of experienced Full time Inbound Telephone Customer Service Specialists to join our TP family for one of our government campaigns. This is an office-based Telephone role in our Gateshead office and work from home will not be available. Role: Telephone Customer Service Specialist Site: Tyne... more ->
We are seeking an experienced Administrator to work as part of a Global Customer Success team and be responsible for guiding customers towards achieving their business goals. Key Responsibilities: Drive product adoption through available digital content as well as group or individual training sessions. Develop and maintain relationships with key customer stakeholders and decision makers. Actively perform value added customer conversations throughout the life of their contract with the ultimate goal of customer retention and growth. Deal with incoming customer inquiries related to contractual,... more ->