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We're looking for a Customer Service advisor to join our team in Newcastle! Within the customer service advisor role, you will be the first point of contact for customers, colleagues & energy supplier employees, providing support to resolve issues, requests and any other queries they may have. We look to provide the best possible service to our customers via both inbound and outbound telephone calls. This role reports to the Customer Service Team Leader. What you'll be doing: Provide fantastic service to anyone you speak to Ensure adherence to internal and contractual quality standards Ensure... more ->
Risk Officer - this is a 50/50 split of Work from home and in office. Our client based in Bristol at Emersons Green near the junction of the M4 and M32 ( so commutable from Bristol, Bath, Chippenham ) are experts in the compliance industry; focussing mainly on the Motor Trade and Travel. They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services. By providing Appointed Representative status, they shoulder the burden of compliance ( of being Directly Authorised by the Financial Conduct Authority (FCA) )... more ->
Fraud Advisor - Finance Operations Glasgow/Home Contract - 6 months Join us in Glasgow as a Fraud Advisor, where you'll be the frontline against fraud in an ever-evolving environment. Protect our customers and revenue streams, making critical decisions to suspend services on a case-by-case basis. Rapidly detect fraud, minimize losses, and enhance detection capabilities, all while ensuring a positive customer experience. Key Responsibilities of the Fraud Advisor include: Be the first line of defense against fraud. Influence and change processes to combat emerging fraud trends. Contribute to... more ->
The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the... more ->
The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the... more ->
Introduction Full Time/Permanent positions - 35 hours per week. Base Salary : £21,840 Dependent on experience RSA Office - Lynchwood House, Peterborough. Range of set working patterns including evenings and weekends Monday-Friday; 8 - 8.15pm, Sat 9 - 5.15pm, Sun 10 - 5.15pm. The role will be a hybrid working arrangement split between our Peterborough office and home. The role will include initial training and support during which we will need you to be on site full time to ensure you are happy, confident, and performing in the role (minimum of 6 months). At RSA our inspiring colleagues are at... more ->