Your new role You will provide first-level support by handling incoming queries and help requests from end users. You will assist via email or phone, following request fulfillment and incident management processes. You will troubleshoot technical issues related to Windows desktop OS, proprietary software, virtual desktops, mobile OS, printers, and other IT systems or hardware (Tier 1 & 2). Your new company Our client is a logistics company - they plan, implement, and control the movement and storage of goods, within a supply chain. This company handles various supply chain functions,...  more ->

About the Role Joining our central service, working across the Forge Holiday Group, our business-critical IT Service Desk are seeking two new Service Desk Analysts to join our IT Operations team at our Chester head office. Due to the on-call aspect of this position, you will be required to work on-call evenings and weekends on a rota basis working 1 week in around 6 click apply for full job details more ->