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3rd Line IT Engineer Benefits: Competitive salary up to £40,000 plus an optional on-call allowance to boost earnings towards £50,000 Flexible hybrid working model 25 days of holiday plus bank holidays Enhanced family leave and life insurance coverage Comprehensive employee assistance program including 24-hour GP access and physiotherapy Additional perks like mortgage advice, charity volunteering, and more Responsibilities: Manage 3rd line support tickets and update customers daily. Provide remote support through phone, email, and remote sessions. Act as an escalation point for the 2nd line... more ->
Senior IT Support Analyst required by my leading company based in Dorking As a key member of our IT support team, you will be responsible for: Providing comprehensive support to all users, following helpdesk procedures and priorities to ensure optimal service levels and timely issue resolution. Ensuring clear and continuous communication with users throughout the issue resolution process. Managing and supporting all technology, including desktops, software, laptops, printers, and mobile devices. Proactively assessing the IT Services' technology infrastructure and presenting findings to the IT... more ->
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