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Salesforce Business Analyst

Salary: £68,000 per year

Industry: Publishing

Contract Type: Permanent

Location: Oxford

Are you an experienced Salesforce Business Analyst ready to an internationally renowned publising giant? Our client, is seeking a talented individual to join their dynamic Front Office Technology team. With a global presence in over 50 countries, this is an opportunity to make a real impact on a global scale.

About Our Client:

Our client is a renowned publishing organisation with a commitment to advancing knowledge and education worldwide. They partner with researchers, educators, and technology experts to ensure they stay ahead in the ever-evolving world of knowledge sharing.

About the Role:

As a Salesforce Business Analyst, you will be responsible for capturing and understanding business requirements. You will lead workshops, drive process flows, and collaborate with cross-functional teams to deliver optimal solutions aligned with our strategic roadmaps. Working closely with our Salesforce Functional Lead, you will contribute to the efficient delivery of Salesforce-powered solutions within the organisation.

Key Responsibilities:

• Lead business workshops to capture clear requirements for Salesforce products.
• Collaborate with technology teams to ensure design consistency and maximum value extraction.
• Build and maintain a comprehensive understanding of Front Office technologies.
• Analyse existing technical implementations and identify opportunities for improvement.
• Translate business requirements into functional specifications using best practises.
• Advise stakeholders on Salesforce capabilities and best practises.

Requirements:

• Proven experience as a Salesforce Business Analyst in a global organisation.
• Salesforce Admin Certification in CRM and Service.
• Recognised BA Certification and Salesforce Admin Certification.
• Strong knowledge of business analysis and development methodologies.
• Ability to translate business requirements into technical designs.
• Experience working independently and collaboratively in fast-paced environments.
• Familiarity with Marketing Cloud and Configure, Price Quote (CPQ) is a plus.

Join our client's dedicated Salesforce Hub Team and play a vital role in their digital transformation journey. Bring your expertise and passion for innovation to contribute to the growth and success of a globally renowned organisation.

Our client operates a hybrid working policy, allowing for flexibility while maintaining a minimum of 2 days per week in the Oxford office.

To apply for this exciting opportunity, please submit your CV and cover letter detailing your relevant experience and qualifications. We look forward to receiving your application.

Note: Only shortlisted candidates will be contacted.

LHH is an employment consultancy that believes in talent, not labels. It is important to us that we run inclusive recruitment processes to support candidates of all abilities and encourage applicants of all backgrounds and perspectives to apply. LHH is committed to building an inclusive, supportive environment to enable candidates to explore the next steps in their careers. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.