Skip to content

This website works best using cookies which are currently disabled.Cookie policy  Allow cookies
JobServe
 

Job Application

 
 
 

Please answer the following questions in order to process your application.

 
 
Email Address *
 
First Name *
 
Surname *
 
What qualifies you to work in the UK? *
 
Select your working status in the UK *
 
 
 
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
 
Attach a CV * 
 
Optional covering letter 
OR
Clear covering letter
 
 
 * denotes required field
 
 
 

Key Privacy Information

When you apply for a job, JobServe will collect the information you provide in the application and disclose it to the advertiser of the job.

If the advertiser wishes to contact you they have agreed to use your information following data protection law.

JobServe will keep a copy of the application for 90 days.

More information about our Privacy Policy.

 

Job Details

 

Customer Experience Advisor (Permanent)

Location: Abingdon, Oxfordshire Country: UK Rate: 27k - 29k Annual GBP
 

At Jurni Leasing, we re growing fast. We are one of the UK s largest vehicle leasing brokers with offices across the country. We have access to all vehicle manufacturers and funders, enabling us to provide our customers with any vehicle anywhere, anytime, anyhow.

We are looking for smart, talented, fun and committed people who want to work hard and be part of our exciting future.

We have new opportunities for Customer Experience Advisors in our Customer Experience team in Abingdon. In this role you will be supporting existing customers during the term of their vehicle agreement.

Responsibilities include:

  • General questions and queries about customer agreements.
  • Create, edit, and update spreadsheets and other business documents and continue to maintain them in an accurate and timely way.
  • Provide general administrative support as needed.
  • Develop relationships with our clients by providing support, information, and guidance.
  • Liaise with the sales team, customers, and motor dealerships.
  • Amending vehicle mileage and extending agreements
  • Arranging documentation for taking vehicles abroad
  • Arranging the collection of the vehicle
  • Change of address or personal details, as well as cherished number plate transfers
  • Early terminations
  • End of contract advice, as well as new vehicle options

Skills required:

  • Experience of working in a busy, fast paced environment.
  • Able to work confidently and calmly under pressure.
  • Previous administration and customer service experience.
  • Quick Learner.
  • A high professional level of oral and written communication skills.
  • Excellent attention to detail.
  • Good computer skills including knowledge of Word, Excel and Outlook.

This is a full time role based in the office in Abingdon. The salary range is £27,000 to £29,000 per annum.

If you have experience of working in a leasing broker, car dealership, financial services, or customer services this role would be perfect for you.

Job Type: Full-time

Salary: £27,000.00-£29,000.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free parking
  • On-site parking

Schedule:

  • Monday to Friday
  • No weekends

Posted Date: 22 Apr 2024 Reference: JS00005278-1 [JSP48173]/2743646006 Employment Agency: Jurni Leasing Contact: Jurni Leasing