Job Application

Job title: Infrastructure Engineer
Salary: £66,181 per annum
Base: Gravesend, Kent

This is an exciting time to be joining our client as they embark on an ambitious replacement and upgrade programme of their infrastructure and systems that support the safety of navigation on the river Thames.

The Infrastructure Engineer will be working as part of a team of 4, focussing on network and server infrastructure and the specialist systems they support. They'll ensure that they are cyber secure and will also guide the planning, installation and support for their ambitious replacement and upgrade programme. The successful candidate will also be required to form part of a 4-week on-call rota, which includes working one weekend in four to ensure the availability of services 24/7 (days off in the week are provided before and after the on-call period to compensate the loss of weekend).

Role and Responsibilities:
* Ensure the continuous functionality of all navigation systems to enable the port to operate safely.
* Diagnose and resolve faults, including complex technical issues, across the full range of systems in a professional and timely manner.
* Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary.
* Ensure actions taken are logged, root causes are investigated and understood, and future requirements are captured. Ensure information is shared appropriately and customers or stakeholders are kept updated.
* Install, monitor, maintain and administer navigation systems, infrastructure and software.
* Contribute to the development and creation of maintenance and replacement plans for our systems and associated infrastructure.
* Research and specify replacement equipment and assist with the procurement and assessment of new equipment, services and/or systems.
* Project manage replacement projects or provide a significant contribution as a key member of a project team.
* Create, update and maintain technical documentation, change control, approval and asset records.
* Act as team leader to colleagues and supervise contractors during on-site works ensuring work is completed in compliance with HSE regulations and company requirements.
* Support compliance with GDPR and cyber security principles and work to achieve cyber compliance with the NIS directive.
* Undertake training and development to maintain specialism in systems and act as a specialist in multiple areas of the navigation systems' infrastructure estate.
* Contribute to the development and progression of colleagues within the whole team.
* Work in accordance with agreed service levels, department processes, policies and procedures.

Essential criteria:
* Technically proficient with in depth knowledge and thorough understanding of server-infrastructure (Hyper-V) and networking infrastructure (Aruba, Fortigate, CISCO).
* Demonstrate required skills and experience to be able to understand specialist systems.
* Ability to work at height to a routine level and achieve the relevant certifications required to perform the role.
* Pass and maintain certification for Sea Survival, Fire Awareness, Manual Handling, First Aid and Confined Spaces as well as other role-specific requirements.
* Pass medical evaluation and maintain fitness levels to be able to fulfil the job role and to do so safely.
* Achieve and maintain security clearance as required by the organisation and third-party sites (BPSS and CTC required).
* Logical and methodical diagnostic approach to faults and problems.
* Dynamic and self-motivated with excellent problem-solving capabilities and time management skills.
* Committed to self-development and continuing professional development to maintain, refresh and update relevant skills.
* Critical thinker with the ability to challenge appropriately and contribute to continual improvement.
* Safety conscious and willing to develop and contribute to H&S practices within the team.
* Assertive and able to effectively challenge and supervise colleagues and contractors.
* Able to develop effective working relationships and promote and encourage team working and efficient use of time and resources.
* Able to influence and negotiate at an individual, team and team to team level, with excellent customer-service skills.
* Able to demonstrate a high degree of flexibility including out of hours working and forming part of an on-call rota for evenings, weekends and Bank Holidays.

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.