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Job Details

 

2nd Line Service Desk Analyst (Contract)
Location: Leeds Country: UK Rate: £150 - £180 per day
 

IT Service Desk Analyst

Outside IR35 - up to £180

6 months contract

Leeds - 5 days a week onsite

An exciting new opportunity has arisen for a Service Desk Analyst to work for a large-scale global organisation. You will be responsible for providing a blend of 1st and 2nd line support on a busy fast paced helpdesk.

Responsibilities:

  • Act as a point of contact for phone calls, emails and support tickets from colleagues regarding IT issues and queries.
  • You will be supporting on-site users with 1st and 2nd line queries
  • Setting up and rolling out new machines
  • Backing up devices to the cloud

Experience Required:

  • Previous IT Service Desk experience is imperative, across both 1st and 2nd line.
  • Be able to provide excellent customer service.
  • Strong knowledge and experience with Office 365, AD, Windows and OneDrive
  • The ideal candidate will be reliable and have strong communication skills.
  • The ability to work independently as well as in a team.

If you are interested and would like to hear more, please get in contact today.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.


Posted Date: 27 Mar 2024 Reference: JS-BBBH8695 Employment Business: Fruition IT Resources Limited  Contact: Emily Marsden
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