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Job Details
Senior Operations Analyst (Contract)
Location: Milton Keynes Country: UK Rate: Excellent Day Rate
We are looking for a Senior Operations Analyst to work within the public sector.
Location: Hybrid working - Milton Keynes
- 12 Hour shifts
- Working 7 Days & 7 Nights over a 4 week pattern
About the role: You will be responsible for performing in-depth technical investigation, diagnosis and resolution of incidents and service requests that could not be resolved by 1st line Analysts.
Essential Skills: The ideal candidates will hold Active DV clearance and have a proven Senior Operation Analytical background, with the following skills/experience:
- Experience of working within a Service Desk environment, Incident and Request Fulfilment process disciplines.
- Knowledge of technical WINTEL.
- Experience of Incident Management.
- Experience Apple Mobile Phone/Apple Business Manager.
- Experience of 365 Desktop (Intune/EPM) Cloud.
- Experience of Managing Modern Desktops - MD 101.
Posted Date: 29 Apr 2024
Reference: JS-BBBH992
Employment Business: Summer-Browning Associates
Contact: Joshua Jones