Job Application

IT Support Technician

Harlow (Fulltime onsite)

Up to £25k + Benefits

Please note, you must be willing and able to drive to the office in Harlow Full time as there is a requirement to provide support during business hours and on occasions, weekends, bank holidays and out of hours on a rota basis.

If you're looking for a chance to develop your skill set with a market-leading name, this is it. Deerfoot IT Recruitment is helping a Harlow-based company find a 1st Line Support technician, and the role comes with a salary of up to £25k and excellent benefits.

As a 1st Line Support Technician, you will be responsible maintaining and supporting the continuously growing company's network and IT Infrastructure. Your role will encompass troubleshooting and diagnosing computer hardware and software issues, assisting employees with IT-related problems, Windows and MAC support, and printer support.

If you were already in this 1st Line Support Technician role, here are some of the areas you would have been working in this week:

• Serving as the first point of contact for IT support and responding to incidents and requests logged in the company Helpdesk System
• Prioritising incidents
• Monitoring and troubleshooting PC and server problems
• Supporting company Wi-Fi and wireless barcode scanners.

To apply for this 1st line support role, you will need at least 1 year of experience in a technical support role.

You will also require some of the following:

• Microsoft 365 Administration, Microsoft Exchange Online and Microsoft Office applications
• Windows 10 and 11 endpoints
• Active Directory administration
• Excellent customer service.

In return for your passion, collaborative approach and commitment, you'll receive a salary of £22k to £25k and a generous benefits package, joining a friendly and inclusive culture.

Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency for permanent hires and an employment business for contingency hires. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (1070906). Deerfoot is also climate-positive in partnership with Ecologi.

Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.