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Job Details

 

Service Desk Analyst (Permanent)
Location: London Country: UK Rate: £30k - £35k per annum + Fully remote
 

Service Desk Analyst
Circa £30k - £35k
Fully Remote

We are representing a managed service provider specialising in Microsoft technologies. They are looking for a Service Desk Analyst to help provide 2nd line technical support to their customers. The role will join the 24/7 team, working both Day Shifts and Night Shifts. This will operate on 4 days on 4 days off pattern.

As an 24/7 Support Analyst you will perform remote support to customers through a ticketing system, resolving incidents and service requests quickly and efficiently. You shall gain exposure to a range of technologies and have the opportunity to further develop your skill set with fellow enthusiastic IT professionals.

What we are looking for:

  • 2nd line support experience
  • Microsoft Stack - Azure/SharePoint
  • Active Directory
  • A positive mindset and a willingness to learn.
  • Background in Network Support

What we are offering:

  • 25% increase in pay when on Night shifts
  • Quick Progression
  • Weekly training sessions

This is a great opportunity for someone who has a passion for IT/Tech working for a company that has a track record of driving internal promotions.

If this sounds of interest, please apply for more information!


Posted Date: 01 May 2024 Reference: JS-BBBH5821 Employment Agency: Tria Recruitment Contact: Sam Wilks
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