Job Application

Your new company and role
This role is with Hays' public sector client based in Edinburgh. The team's products have been built in accordance with the Digital Scotland Service Standards. In the next few months there will be focus on designing and delivering an entirely new product.

Our client's teams work using a broadly Kanban-style, flow-based approach. Rather than following any specific framework, they use the agile practices best suited to the needs of each team. The development teams use the full range of modern engineering practices, such as open-source technology, cloud deployment, test-driven development, pairing/mobbing and CI/CD.

Main outcomes and objectives
The main responsibilities of this role are as follows:
* Support teams in ensuring continuous improvement
* Visualise teams' work
* Concentrate on flow, limiting WIP and delivering value
* Adapt processes to suit the teams, their work and delivery of value to the customers, rather than applying a framework
* Monitor cycle times using quantitative tools such as Actionable Agile
* Build and maintain an open, trust-based environment
* Work closely with product managers, business analysts and other specialists in the teams, coaching them in agile working
* Foster strong, cohesive team dynamics and relationships, based on the principles of team autonomy, mastery and purpose
* Promote cross-team collaboration
* Actively contribute to a learning culture in the Agile Community of Practice (and the wider organisation) by regularly participating in, and sometimes leading, CoP meetings
* Engage with stakeholders across the organisation
* Work effectively with other suppliers, departments and agencies where appropriate
* Support digital service delivery, using the Digital Scotland Service Standard where required

Essential skills and experience
* Agile experience
* Deep understanding of different agile concepts and techniques
* Evidence of embedding agile practices in teams
* Ability to use the most relevant practices
* Knowledge and understanding of agile product (software) development
* Experience of working with product teams which are experienced at working in an agile environment
* Ability to drive continuous improvement even in high-performing teams

Digital and service experience
* An excellent understanding of good digital service delivery design
* Experience of working with teams building browser-based digital services
* Experience of different industries (some public-sector experience is desirable but not essential)

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