Job Application

My client, an International bank are looking for an Operational Resilience Lead to join their growing team based in London.

About the Operational Resilience Lead Role:

Responsible for developing, embedding and managing the Operational Resilience framework, tools and methodologies in line with regulatory requirements to enable the achievement of my client's strategic objectives. This framework covers regulatory requirements across the UK (FCA/PRA) and the EU Digital Operational Resilience Act (DORA).

Responsible for establishing collaborative relationships across my client's entities in the UK and Europe, using excellent interpersonal and leadership skills, the role will influence and advise senior management to realise intended benefits. The role holder will support the ongoing maturity of the Operational Resilience Framework through the team of business partners aligned to areas of the business. The role holder will also work closely with the DORA Programme Team to develop a strong capability in the first line of defence, defining and delivering sustainable and practical solutions for the management of operational resilience.

The role holder will have detailed knowledge of the UK Operational Resilience Policy Statements (FCA & PRA) and DORA (EU). Role holder will have demonstrable experience of successfully establishing Operational Resilience frameworks and capabilities in similar financial services institutions.

Key Responsiblities:

Responsible for developing, embedding and managing the Operational Resilience framework, tools and methodologies in line with regulatory requirements to enable the achievement of my client's strategic objectives.

Specific responsibilities include:

• Responsible for building awareness and understanding of Operational Resilience across the firm, leading communications and training campaigns at all levels.
• Responsible for maintaining strong collaborative relationships with key stakeholders, helping Service Owners, Resource Owners and Operational Resilience Coordinators perform their duties in line with regulatory expectations.
• Responsible for identifying Important Business Services (IBS) and the Critical & Important Functions (CIFs):
• Create and maintain the service taxonomy; review and update service categories;
• Identify and maintain the list of IBS and CIFs;
• Work with Service Owners across the business areas to update all IBS and CIF maps (incl. all processes, people, tech, data, 3rd parties) on a periodic basis or following a trigger event)
• Ensure updated maps are maintained and stored in the system of record.
• Responsible for establishing and managing process to monitor resilience of IBS and CIFs:
• Define and manage metrics to monitor resilience of IBS and CIFs;
• Coordinate activity to assess resilience of critical resources that support each IBS and CIF
• Responsible for establishing and managing the process to set and review Impact Tolerances on a periodic basis or following a trigger event, working closely with Service Owners across the business areas to set an Impact Tolerance for each of MUFG's Important Business Services.
• Responsible for establishing and managing Scenario Testing for all IBS and CIFs:
• Define and maintain the catalogue of 'severe but plausible' scenarios;
• Coordinate and facilitate scenario testing workshops with relevant Service and Resource owners
• Responsible for establishing and managing the process to assess vulnerabilities, and define and deliver remedial actions:
• Support the business areas with assessing and prioritising weaknesses and vulnerabilities in resilience;
• Help the business to define appropriate remedial actions;
• Track delivery of actions and review evidence of gap closure.
• Responsible for establishing and managing the creation the Regulatory Self-Assessment:
• Coordinate the annual regulatory self-assessment;
• Coordinate internal governance and approval (incl. Board approval).
• Responsible for coordinating the annual report on the ICT Risk Management Framework in line with DORA requirements.
• Responsible for reporting through governance the status of operational resilience, including preparing papers for relevant committees and ensuring issues are escalated appropriately

Work Experience:

Essential:

• Previous experience operating an Operational Resilience Framework.
• Good understanding and knowledge of both UK and EU regulatory requirements for Operational Resilience.
• Previous experience working I the financial services sector.

Preferred:

• Has experience in line managing direct reports.
• Has previous experience working in regulatory change programmes.

If the above is of interest please apply to this role or call me to find out more information.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates