Experienced Head of Resident Operations required for an immediate start! 3-6 months £400-450 per day Inside Ir35 Hybrid working model (London based office) I am seeking a Contact Center leader with a background in Corporate Contact centre for a London based Local Gov Client. You will need to: - support the managers with day to day operations - support with the improvement programme the client have underway - in particular the re-procurement of their telephony platform and roll out of a chatbot. - 'do-the-doing' rather than re-design the programme. - strategically manage and develop a...  more ->