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Customer Service/Helpdesk Support 3 month initial contract, with change of extension Watford based Hybrid role - 2/3 days per week in the office £12.87 per hour PAYE Working in the UK Buyer Vendor Support team you will be part of the helpdesk which assists our vendors to book goods into our supply chain, enabling fast flow to our processing centres and out to stores. As part of the role you will assist with: Creating vendor booking accounts, resetting passwords and maintenance of account information on the booking portals Answering queries on when collections will take place, both on the... more ->
Bringing that feel-good energy. We're the newest face amongst the E.ON group of companies. E.ON Next is all about creating a sustainable future, now. We're moving our energy in the right direction, one little big step at a time. Join us in our mission to bring feel-good energy. We're also here to make this whole energy thing way easier for our customers. Like, really easy. That means providing exceptional service and using state-of-the-art tech to do it. Join the newest addition to the E.ON family and be part of our mission to create a sustainable future, right now. At E.ON Next, we're... more ->
Service Level Manager - ServiceNow - Outside IR35 - Hybrid Working 2-3 days London, Canary Wharf Must be proficient across ITIL processes and ITIL accredited to at least version 3 Practitioner level Must have extensive experience in Service Level Management - min 3 years experience, ideally having previously implemented SLM or at least executed SLM process within a multi-tier SIAM model Proven Track record of both the introduction of new Service Level Management process and ability to deliver the key Outputs (SLA/OLA Documents), Reports and Service Improvement Plans Significant experience of... more ->
Service Desk Analyst Circa £30k - £35k Fully Remote We are representing a managed service provider specialising in Microsoft technologies. They are looking for a Service Desk Analyst to help provide 2nd line technical support to their customers. The role will join the 24/7 team, working both Day Shifts and Night Shifts. This will operate on 4 days on 4 days off pattern. As an 24/7 Support Analyst you will perform remote support to customers through a ticketing system, resolving incidents and service requests quickly and efficiently. You shall gain exposure to a range of technologies and have... more ->
IT Service Desk Specialist (FTC) 5 days onsite in London Join our global client as a Senior Service Desk Specialist, where you'll play a crucial role in showcasing your technical prowess. If you possess the following technical skills, please apply: Technical Skills: Proven experience on a busy Service Desk supporting a large international customer base in a legal practice. ITIL processes knowledge with an ideally held foundation qualification. Proficient in Microsoft Office applications, particularly Outlook and Word. Familiarity with Document Management Systems, preferably Worksite/Filesite.... more ->
Role : Service Transition Manager Location : 2 days onsite per week in London - York Road Length : Initial 12 months Salary : Competitive About the role: One of our global client teams in the technology industry is looking for an Service Transition Manager.You will have end-to-end event delivery expertise which will include sourcing, negotiating, contracting, programme planning, on-site event management, budget management and final reconciliation. You will work on a variety of programmes simultaneously and serve as key liaison between client stakeholders and vendors. You are comfortable in... more ->
We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service excellence through strong and credible relationships and provide ongoing support to help them to make the most and find value in products and solutions. Client Details Our client is a software organisation based in Maple Cross Description We are looking for a technically savvy Customer Success Manager to design and deliver a comprehensive client engagement strategy with a high focus on building/maintaining service... more ->
This role is a crucial interface between Account Management and In-Life Service, wearing a technical hat to help our customers grow by driving value from their service, tracking customer health and looking for opportunities to highlight the impact they do for the business. Client Details This client is a UK provider of telecommunications. Description Supporting Service Management: Ensure the customers in-life experience is what they signed up for; with services delivering the desired outcomes and performing to contracted SLAs. Make sure all service support documentation/knowledge, is... more ->
We are looking for an experienced Service Engineer to cover a route across the Southall post code area. As a Service Engineer at Stannah, you will play a vital role in keeping our customers moving in their own homes which is a passion of ours. This is a fantastic opportunity to join the Orpington Branch where you will be responsible for servicing and repair of stairlifts, micro-lifts and goods lifting equipment. We believe in taking care of our people, ensuring each one feels valued and recognised for the part they play in making this business a success. There are plenty of opportunities to... more ->